Report Manager

The Report Manager is started using either the icon created on the desktop or via the Windows start menu to launch the Report Manager program.

The Report Manager Starts up with the following Window

The operator can do a number of operations

·     17217i816r     Save Subscribers History

·     17217i816r     Save All Subscribers History

·     17217i816r     Save Service History

·     17217i816r     Save All Service History

·     17217i816r     Show Subscriber history

Save Subscribers History

The Operator can select a Subscriber using the Find Subscriber Window

The "Search Criteria" field can be used to reduce the number of matching Subscriber entries shown in the List Box.

When more matching records are available than can be viewed in the list Box, the "Next" and "Previous" buttons come into play. These allow the operator to page through all the matching Subscriber entry records shown in the List Box.

If the "Sort By Post/Zip Code" check box is left unchecked then the search criteria first sorts by the "Subscribers" Edit Box and then secondly by the "Post/Zip Code" Edit Box before finally displaying the matching Subscriber records.

If the "Sort By Post/Zip Code" check box is checked then the search criteria first sorts using the "Post/Zip Code" Edit Box and then secondly by the "Subscribers" Edit Box before displaying the matching Subscriber records.

If the "Sort by Reference" check box is checked then the Window changes to search for Subscribers by their reference only

Note: The reference field can contain any operator specific details

The "Cancel" button returns the operator to the Subscribers Manager Window

The Subscriber List Box contains the Subscribers Reference data before listing the Subscribers details

The "Maximum Number Of Records" Edit Box is used to limit the maximum number of matching records that are returned from the Database to be viewed in the List Box.

The Operator selects a Subscriber by clicking (highlighting) on the Subscriber within the list box and pressing the "OK" button, or the operator can select a Subscriber by double clicking on the Subscriber entry within the list box.

The following Window appears

The operator can select the Start Date and End Date for the Report by using the Calendar Window

It is not possible for the operator to select an End Date that is before the Start Date or the following message appears

The operator can press the "OK" button to exit this Window message

The operator can then select the File Name and or browse a location of where the Report File Name will be located by using the following Window

The system will then create the Report File or append data to an existing file in the following format (The example below uses NOTEPAD to view this File).

Subscriber History Report,  14:30 10/Jan/2001

Report From, 00:00 08/Jan/2001

Report To, 23:59 10/Jan/2001

Last Name, Fred

First Name, Flintsone

Address, 4 Rock Plaze Rubble Road Stone City

Post Code, SW12 456

Telephone Number, 01445 456789

Reference, WA 456

Head End Number, 1

Service Name,ServiceNumber,Decoder ID,Started , Finished

Service 1 ,1 ,110001 ,00:00 08/Jan/2001,

Note: If the finished column is blank, this indicates that the service is still active over the requested Report time frame.

Save All Subscribers History

The "Save All Subscribers History" is similar to "Save Subscribers History"

With the one exception, the operator will not be asked to select an individual Subscriber.

The "Save All Subscribers History Report" records all the Subscribers currently held on the Database

Show Subscriber history

The Operator can select a Subscriber using the Find Subscriber Window and select "OK" button

To cancel the operation the operator must press the "Cancel" button to return to the Report Manager Window

The following Window appears if there has been no current Service History for the Subscriber, or if the Subscriber has been allocated a Dummy Decoder and not been allocated any Services

 

Any previous Subscriber Service History is shown as per the Window below:

The operator can expand, or contract to view the Subscribers last or current Services

The > and < buttons are used to move the time frame in order to see more of the Subscribers previous Services

The Blue Line represents the current time.

Save Service History

The operator can then select which Head End they want the

"Save service History" Report

The following Window appears

The operator can select the Start Date and End Date for the Report by using the Calendar Window

The following Window appears

The operator can then select which Service they want the

"Save service History" Report

The system will then create the Report File or append data to an existing file in the following format (The example below uses NOTEPAD to view this File).

Service History Report,  14:46 10/Jan/2001

Report From, 00:00 08/Jan/2001

Report To, 23:59 10/Jan/2001

Head End Number, 1

Service Number, 1

Service Name, Subscribers, Started, Finished

Service 1, 1, 00:00 08/Jan/2001,

Note: If the finished column is blank, this indicates that the service is still active over the requested Report time frame.

Save All Service History

The "Save All Service History" is similar to "Save Service History"

With the one exception, the operator will not be asked to select an individual Service.

The "Save All Service History Report" records all the Services currently held on the Database

END OF SECTION 5