WDC Error code

Error code

Explanation

Definition

Status

No Errors Found

Successful operation. The drive is defect free.

No Errors

No Errors Found

Successful operation. The drive is defect free.

No Errors

Unknown Error

An unknown error has occurred during testing. This may be an anomaly. Check connections and retest. If the error repeats, replace the drive.

Re-Test Drive

Seek Timeout

A Seek command did not complete in the time allotted for its completion. This may be an anomaly or a defect with the drive. Retest. Replace the drive if the error repeats.

Re-Test Drive

Write Fault Error

A Write command during the test has failed to complete. This may be due to a media or read/write error. It may also be due to a defective connection. Retest after checking the connections. Replace the drive if the error repeats.

Re-Test Drive

Drive Not Ready

The drive did not properly respond to test commands. This may be due to a defect with the drive or the drive may not have responded properly due to a bad connection. Check cabling and retest. Replace the drive if the error repeats.

Re-Test Drive

Track 0 Error

Track 0 was not properly detected. Track 0 on the drive must be accessed to perform parts of various internal tests. Track 0 also holds information about the drive. This error may have internal and external reasons. Retest. Replace the drive if the error repeats.

Re-Test Drive

Check Sum Error

Accumulated test data on the drives is corrupted. Check cabling & retest. Replace the drive if the error repeats.

Re-Test Drive

Seek Not Complete

A Seek command did not complete in the time allotted. This may be an anomaly or a defect with the drive. Retest. Replace the drive if the error repeats.

Re-Test Drive

IRQ Timeout

Interrupt ReQuest Interrupt signal not received. An interrupt command to perform a specific task failed to complete. This may be due to an internal error or to a failed connection which did not allow the interrupt command to be sent to the drive properly. Check cabling and retest. Replace the drive if the error repeats.

Re-Test Drive

ICRC Error

Ultra DMA CRC error. Data sent between the host computer and the drive has been corrupted. If the system cannot properly handle a drive running a specific Ultra ATA rate such as ATA100, the data may become corrupted. To run in ATA 66 and ATA100 rates, an Ultra ATA 80 -conductor cable must be used. Check cabling & retest. May need to run DLGUDMA to set the drive to a slower speed or replace the IDE cable. You may also want to reroute your IDE cable away from sources of electronic bus noise such as your CPU, Power Supply, etc.

Re-Test Drive

IDNF Error

Address Not Found Error. The Identify Drive Command has not received an acceptable response from the drive. This may be due to a defect. Ensure that you are using the latest version of DLGDIAG and that your cable is in good working condition. Retest. Replace the drive if the error repeats.

Re-Test Drive with latest DLGDIAG

Uncorrectable ECC Error

Uncorrectable Error Correction Code (ECC) Error. There could be media errors present on this drive. If the automatic repair f 141y246b eature is unable to repair these errors, replace the drive.

Replace drive if unable to correct error

DAM Error

Data Address Mark (DAM) Error. There may be media errors present on this drive. If the automatic repair feature is unable to repair these errors, replace the drive.

Replace drive if unable to correct error

Unknown Error

An unknown error has occurred during testing. This may be an anomaly. Check connections and retest. If the error repeats, replace the drive.

Re-Test Drive

Servo Error

Servo error. This error is most likely an internal malfunction of the drive and not related to the condition of the cables etc. Retest and replace the drive if the error repeats.

Re-test

Command Error

Command Aborted. Please ensure that you are using the version of DLGDIAG corresponding to either newer or older Western Digital drives.

Re-test Drive with appropriate DLGDIAG

Illegal ID

FW overlay not found. The information file, which holds the data pertaining to this drive, is corrupted or missing. Replace the drive.

Re-test Drive

Busy Timeout

Timeout from checking busy bit. The drive has not responded back in the time allotted. This may be due to a defect with the drive or a bad connection. Check cable & retest. Replace the drive if the error repeats.

Re-test Drive

DRQ Timeout

Timeout from checking Data ReQuest Timeout (DRQ) bit. The drive has not responded back in the time allotted. This may be due to a defect with the drive or a bad connection. Check cable & retest. Replace the drive if the error repeats.

Re-test Drive

Bad Sector

Sector Marked Bad Error. There may be repairable media errors on a platter. The automatic repair f 141y246b eature can attempt a repair if possible. You may need to rescan to ensure that the repairs were effective. Replace the drive if the repair fails.

Re-test Drive

Relocated Sector

Sector Relocated. There may be repairable media errors on a platter. The automatic repair feature can attempt a repair if possible. You may need to rescan to ensure that the repairs were effective. Replace the drive if the error repeats.

Re-test Drive

Still Busy Timeout

Timeout from checking busy bit. The drive has not responded in the time allotted. This may be due to a defect with the drive or a bad connection. Check cable and retest. Replace the drive if the error repeats.

Re-test Drive

Not Selected

Drive not selected. The drive may not have been accessed properly possibly due to a bad connection. Replace your cable and retest. Replace the drive if the error repeats.

Re-test Drive

SMART Error

Self Monitoring, Analysis, and Reporting Technology (SMART) Error returned during SMART Status/Self Test Command. The drive is defective. Replace.

Replace Drive

Unknown Error

Queued command timed out. The command set to be executed has timed out. This may be a drive issue, however it may be related to a defective connection. Replace your cable and retest the drive. Further errors indicate a defective drive. Replace.

Replace Drive

Drive Not Tested

Supported WD drives are initialized with this status. This is the pretest initialization code which indicates a drive is ready to be tested, but has not yet been tested.

Re-test Drive

Non-WD Drive

The drive does not have a WD serial number. This error can occur on non-Western Digital drives. It may also happen when the wrong version of DLGDIAG is used. It is also possible to see this error on defective Western Digital drives.

Re-test Drive with appropriate DLGDIAG

Drive Not Supported

Older Western Digital drives are not supported by the DLGDIAG version being used. Use the appropriate version. Version 4.12 for older drives and version 5.00 for current drives. Non-WD drives are not supported.

Re-test Drive with appropriate DLGDIAG

Missing Log File

The log file that existed at startup of DLGDIAG has been moved or no longer exists. Create and use a new DLG Tools diskette.

Re-test Drive with appropriate DLGDIAG

Aborted By User

Test was aborted by the user (Alt-X pressed during a test).

Re-test Drive

Memory Allocation Error

Unable to allocate memory for program structures. Please ensure that you are not loading any other DOS level files from the floppy prior to running DLGDIAG. This error may also appear if the floppy has been infected by a hidden virus. Check your floppy and retest.

Check Floppy and use appropriate DLGDIAG

Critical Resource Error

Unable to locate and/or use a system resource (e.g. - printer). The printer may not be attached or turned on. This error may also be related to memory issues. Please ensure that you are not loading any other DOS level files from the floppy prior to running DLGDIAG. This error may also appear if the floppy has been infected by a hidden virus. Check your floppy and retest.

Check Floppy and use appropriate DLGDIAG

Self Test Failed To Run

SMART Self Test failed to start when executed. The drive has not responded to the SMART test request. The drive has failed and must be replaced.

Replace Drive

Self Test Incomplete

SMART Self Test failed to complete (e.g. -- timed out). The failure to complete the test indicates a failed drive. Replace.

Replace Drive

2-9 Uncorr ECC Errors

Error Correction Code (ECC) 2 through 9. A number of ECC errors (between 2 through 9) have been detected. ECC is a hardware correction technique that corrects errors. If ECC occurs, use Data Lifeguard repair option for additional error correction. Retest the drive with Data Lifeguard.

Re-test and Repair Option DLGDIAG

10+ Uncorr ECC Errors

Error Correction Code (ECC) 10+. At least ten ECC errors have been detected. ECC is a hardware correction technique that corrects errors. If ECC occurs, use Data Lifeguard for additional error correction. Re-test the drive with Data Lifeguard.

Re-test Drive

2-9 DAM Errors

Data Address Mark (DAM) 2-9. Several instances of information on data positioning and location could not be found. Drive should be replaced.

Replace Drive

10+ DAM Errors

Data Address Mark (DAM) 10+. Ten or more instances of information on data positioning and location could not be found. Drive should be replaced.

Replace Drive

2-9 IDNF Errors

Identified Data Not Found (IDNF) 2-9. Several instances of information on data positioning and location could not be found. Drive should be replaced.

Replace Drive

10+ IDNF Errors

Identified Data Not Found (IDNF) 10+. Ten or more instances of information on data positioning and location could not be found. Drive should be replaced.

Replace Drive

2-9 SERVO Errors

SERVO 2-9. SERVO is data on track location. Several instances of track information could not be found. Drive should be replaced.

Replace Drive

10+ SERVO Errors

SERVO 10+. SERVO is data on track location. Ten or more instances of track information could not be found. Drive should be replaced.

Replace Drive

Drive Cable Error

Failure during cable test. The cable is loose, broken, or not plugged in. Recheck your connections and replace the cable. Retest the drive.

Re-test Drive

Drive is Locked

Security feature of the drive reports locked status. Some vendors use the security feature to ensure the usage of only specific drives in their system, or the drive may have been locked by a user using a third party utility to enable this feature. The same utility and the original code used to lock the drive are necessary to unlock this drive. Please contact the system vendor for the above-mentioned information.

Contact System Vendor

Test Not Supported

Certain older drives do not support certain SMART Self Tests. Please ensure that you are using the proper version of DLGDIAG.

Re-test with appropriate DLGDAIAG

Drive Failed the Test

The drive has failed the SMART test. Replace the drive.

Replace Drive

Errors Repaired

Errors found, but have been repaired successfully. There were media errors that were within the repair capabilities of DLGDIAG. The drive should now be defect free.

Test complete Defect Free

Errors not Repaired

Errors found and have not been repaired. There were too many errors found on this drive to be repaired. Replace the drive.

Replace Drive

Too Many Errors Found

Error count reached a threshold value. There are too many errors detected on this drive to be repaired. Replace the drive.

Replace Drive

Sector Relocation Error

Failure to relocate a sector during drive repair. The drive has to be replaced.

Replace Drive

SMART Not Supported

Self Monitoring, Analysis, and Reporting Technology (SMART) Certain older drives do not support SMART. Please ensure that you are using the appropriate version of DLGDIAG. If the errors continue, replace the drive.

Re-test with appropriate DLGDIAG

SMART Error

Self Monitoring, Analysis, and Reporting Technology (SMART) Error returned during SMART Status/Self Test Command. The drive is defective.

Replace Drive

SMART Error

Self Monitoring, Analysis, and Reporting Technology (SMART) Error returned during SMART Status/Self Test Command. Retest the drive. Replace the drive if the error repeats.

Re-test Drive

Error code

Explanation

Definition

Status

Error code for Online Diagnostic

The Online Diagnostic has determined the drive needs to be tested by our Data Lifeguard Tools.

Re-Test Drive

DRM Attribute too low before media scan.

Drive Reliability Monitor. An onboard defect counter has determined the drive has too many errors and should be replaced.

Replace Drive

DRM Attribute too low after media scan.

Drive Reliability Monitor. An onboard defect counter has determined the drive has too many errors and should be replaced.

Replace Drive

SMART status failed before the media scan.

Self Monitoring, Analysis, and Reporting Technology. This is a monitoring system, which stores all errors, retries, and power on hours. Computers with S.M.A.R.T. enabled help you monitor a drive's internal status through diagnostic commands. In order for S.M.A.R.T. to report if a drive has failed, it must be enabled as a system option. Drive should be replaced.

Replace Drive

SMART status failed after the media scan.

Self Monitoring, Analysis, and Reporting Technology. This is a monitoring system, which stores all errors, retries, and power on hours. Computers with S.M.A.R.T. enabled help you monitor a drive's internal status through diagnostic commands. In order for S.M.A.R.T. to report if a drive has failed, it must be enabled as a system option. Drive should be replaced.

Replace Drive

Previous Error Code not found

Data Lifeguard Diag could not determine a previous error code. Please re-test the drive with Data Lifeguard.

Re-Test Drive

Self Test Failed

The drive's internal self-test reported unrepairable errors. Drive should be replaced.

Replace Drive

Self Test Never Completed

The drives internal self-test could not complete due to unrepairable errors. Drive should be replaced.

Replace Drive

Error while relocating TARE sectors.

Transparent Auto RElocate. An error was reported by the drive during the Write command (to cause the auto-relocation) or the Read Verify command (to verify the relocation happened).

Replace Drive

2-9 DAM Errors

Data Address Mark (DAM) 2-9. Several instances of information on data positioning and location could not be found. Drive should be replaced.

Replace Drive

ECC 1

Error Correction Code. An error has been detected. ECC is a hardware correction technique that corrects errors. If ECC occurs, use Data Lifeguard repair option for additional error correction. Please re-test the drive with Data Lifeguard.

Re-Test Drive

ECC 2-9

Error Correction Code. Between two to nine errors have been detected. ECC is a hardware correction technique that corrects errors. If ECC occurs, use Data Lifeguard repair option for additional error correction. Please re-test the drive with Data Lifeguard.

Re-Test Drive

ECC 10+

Error Correction Code. At least ten errors have been detected. ECC is a hardware correction technique that corrects errors. If ECC occurs, use Data Lifeguard for additional error correction. Please re-test the drive with Data Lifeguard.

Re-Test Drive

DAM 1

Data Address Mark. One instance of information on data positioning and location could not be found. Drive should be replaced.

Replace Drive

DAM 2-9

Data Address Mark. Several instances of information on data positioning and location could not be found. Drive should be replaced.

Replace Drive

DAM 10+

Data Address Mark. Ten or more instances of information on data positioning and location could not be found. Drive should be replaced.

Replace Drive

IDNF 1

Identified Data Not Found. One instance of information on data positioning and location could not be found. Drive should be replaced.

Replace Drive

IDNF 2-9

Identified Data Not Found. Several instances of information on data positioning and location could not be found. Drive should be replaced.

Replace Drive

IDNF 10+

Identified Data Not Found. Ten or more instances of information on data positioning and location could not be found. Drive should be replaced.

Replace Drive

Abort Cmd

Abort Command. A command executed by Data Lifeguard Tools was rejected. Please re-test the drive with Data Lifeguard.

Re-Test Drive

SERVO 1

SERVO is data on track location. One instance of track information could not be found. Drive should be replaced.

Replace Drive

SERVO 2-9

SERVO is data on track location. Several instances of track information could not be found. Drive should be replaced.

Replace Drive

SERVO 10+

SERVO is data on track location. Ten or more instances of track information could not be found. Drive should be replaced.

Replace Drive

No Recalibration

Recalibration command failed. This error occurs when the drive could not read Track Zero. A clicking noise can indicate that this error has occurred. Drive should be replaced.

Replace Drive

Missing Interrupt

An interrupt request failed during the test process. Drive should be replaced.

Replace Drive

Write Fault

When either writing zeros or relocating a sector, the Write command failed. Drive should be replaced.

Replace Drive

Drive Not Ready

Internal communication issue. The drive has detected an unstable condition, possibly an incorrect spin speed. Drive should be replaced.

Replace Drive

Diag Command Error

During a Quick Test, the sefl-test failed. Drive should be replaced.

Replace Drive

Busy Timeout

During a read verify, a command could not be completed. Please re-test the drive with Data Lifeguard.

Re-Test Drive

DRQ Timeout

Data ReQuest Timeout. Data request has timed out when writing to the drive. Drive should be replaced.

Replace Drive

Bad Sector

The previous relocation of a sector has failed. Drive should be replaced.

Replace Drive