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CEU Business School

education


 

Syllabus of Friday, 10 April 2009 Final version



CEU Business School

 

Central European University

BUSI 518R Action Research

2*0.75 credits = 1.5 credits

Winter semester 2008

Module III - IV January 7th- April 13th   2008

Bucharest

Instructor:   Nora Ilona Grasselli (See last page for bio sketch)

Class meets (day and time):

Winter semester only!

Session 1: 12th January 4-6pm

Session 2: 9th February 4-6pm

Session 3: 23rd February 4-6pm

Session 4: 8th March 4-6pm

Classroom:

Instructor's Office:   209

Office hours:  by appointment

Office tel:   +36 1 887 5004

Fax:   +36 1 887 5005

E-mail: [email protected]

Academic Assistant: Nora Toth ([email protected])

Faculty Coordinator: Judit Nuszpl ([email protected])

PREREQUISITIES

None

REQUIRED TEXT AND READINGS

A Reading Pack (RP) for this course has been compiled by the instructor and will be made available free of charge to students registered in the course. A copy can be picked up in the Academic Office during its office hours by students who have officially registered for the course. The RP contains the following articles/book sections:

Alderfer, C. P. 1980. The methodology of organizational diagnosis. Professional Psychology

Gilmore, T. N., Krantz, J., & Ramirez, R. 1986. Action based modes of inquiry and the host-researcher relationship. Consultation

Rapoport, R. N. 1970. Three dilemmas in action research. Human Relations, 23: 448-513.

McNiff, J. & Whitehead, J. 2000. Part II: How is organisational knowledge acquired? Chapter 8: Action research., Action Research in Organisations: 197-218: Routledge.

Additional reading may be suggested once projects are set up.

COURSE DESCRIPTION AND OBJECTIVES

The AR course is designed to give students a first-hand experience of taking part in an action research project. They will be introduced to the AR-cycle:

With the support of the CEU Business School, the instructor will suggest short company projects (AR projects). Students will be assigned to a team in order to work on those projects and complete the first two steps of the AR cycle: diagnosis (1) and intervention design (2). During these two steps the student teams will actively engage with the researched organizations. As the final step, the teams will present their findings and recommendations to a committee composed by CEU Business School faculty members, company representatives, and external consultants.

MAIN TOPICS

Organizational diagnosis

Business problem solving

Application of theoretical material to practical issues

Developing the capability for learning through abstraction from a practical issue

Developing presentation skills

Understanding client-relationship in a quasi-consultancy situation

Understanding intra-group dynamics in an AR project team

INTENDED LEARNING OUTCOMES

Core Learning Area 

Learning Outcome 

Interpersonal Communication Skills and Presentation Skills

Students will work in projects teams that require close cooperation. The teams will present their findings and recommendations to an assessment committee.

IT Skills in support of Arguments

Students need to use power-point for their presentation and are encouraged to use adapted software for their research (statistical software packages, qualitative analysis software etc.).

Cultural Sensitivity and Diversity of Perceptions

Students will have increased understanding and acceptance of diversities of viewpoints within the team, across teams, between the client system and the action research system (that is the AR project team).

Quantitative and Qualitative Reasoning

Students will be required to reason their arguments in quantitative and/or qualitative terms according to the needs of the AR project. The strength of the arguments will be tested through the final presentation where faculty members and professionals need to be convinced.

Self-scrutiny and Critical Thinking

Students will be encouraged to question the applicability of conventional prescriptions, as well as the impact of non-quantitative information. Students will be challenged to re-assess their initial diagnosis of the researched organization, their relating to the client, and maybe even their world-views.   

Ethics and Responsibility

Students will be motivated to consider the ethical dimensions of doing research in organizations. They will be empowered and fully responsible for their actions within the client system.

Management Knowledge and Skills

Students will acquire project-management skills and team skills in a self-managed context. They will face various business problems thus the management knowledge to be extracted form the project is difficult to pre-define.

MY POLICY ON THE AVAILABILITY OF LECTURE NOTES

The power-point slides will be made available to the students.

The instructor will leave nothing undone that might help participants to access notes and readings related to the discussed topics.

POLICIES ON CLASS ATTENDANCE AND PARTICIPATION

Regular and punctual attendance at every class session is a requirement of all degree programs at CEU Business School. Each class covers material not found in the readings. Furthermore, participation in class discussions is an important part of the learning experience for all students as well as a factor in grading. If illness or another unusual circumstance requires missing a class, please do your best to inform the instructor (or the Academic Assistant) in advance. A grade of "AF" (Administrative Fail) may be assigned for failure to regularly attend a course, to drop the course in time, or to complete requirements on time.

GRADING

Please note that the class will only be graded at the end of module VI.

Final presentation  600 points

Class participation   200 points

Added value to the class  200 points

Maximum total  1000 points

In graduate courses  

Grade Quality rating Grade points

  Awarded 

A  Outstanding 4.00 

A- Excellent 3.67

B+  Very good 3.33 

B  Good  3.00 

B- Satisfactory 2.67

C+ Minimum pass 2.33

F  Fail  0.00 

 

9. ACADEMIC INTEGRITY

All students must adhere to the principles of academic integrity in all work done for this class and for other classes. Attempted cheating in any form, including plagiarism, is extremely serious and can result in dismissal from the School and University.

INTERNET LIBRARY RESOURCES

See your Student Manual for details.

11. OVERVIEW OF THE COURSE STRUCTURE

The Action Research course is designed around a student action research project with local firms. The course design includes the following eight steps (+1):

0. Registering company AR projects

1. Theoretical input on AR

2. Setting up the AR projects

3. Start working on the AR projects, interactions with the researched organization

4. Class discussion on the AR projects

[end of winter semester

5. Groups continue working on the projects

6. Class discussion on the AR projects

7. Final presentation

8. Grading based on the presentation

[end of course]

COURSE OUTLINE AND SESSION ASSIGNMENTS

This 1.5 credit course will spread out over two semesters and will be built up by 8 1.5 hrs sessions.

Session

Title

Content

12th January 4-6pm

Theoretical input on AR

Action research vs. traditional research

Action research vs. consulting

Designing AR projects

The role of the action researcher

The client

Research methods in AR

Diagnosing an organizational situation

Developing recommendations

9th February 4-6pm

Theoretical input on AR - allocation of AR projects

Between sessions 2 and 6

AR work in the researched organizations

Start working on the AR projects, interactions with the researched organization

23rd February 4-6pm

Project discussion

The class discusses the projects set up by the each group. The group presents the project, classmates and the instructor challenge and help developing the project.

8th March 4-6pm

Project discussion

TBD

Project discussion

TBD

Project discussion

TBD

Final presentations

Each group presents the diagnosis and the intervention design to an evaluation committee set up by faculty members, company representatives, and external consultants.

TBD

Final presentations

Final presentations

13. BRIEF BIO OF THE INSTRUCTOR

Nora Ilona Grasselli is a Hungarian national who has been teaching in various executive and MBA programs. Her expertise is in group relations, group psychodynamics, diversity, and leadership. She has been on the staff for a student consulting project for the Louvre, studied the impact of nomad technologies on contemporary management for Toshiba, and worked for CFAR a Philadelphia-based management consulting firm. She spent a semester as a visiting scholar at the Wharton School of the University of Pennsylvania and at the Royal Melbourne Institute of Technology. She is the author of articles in English and French and member of the Academy of Management, EGOS (the European Group for Organizational Studies) and ISPSO (International Society of Psychoanalytic Study of Organisations).

She holds an MSc in business administration, an MA in management research, a certificate in international management, in human resources management. Nora is completing her Ph.D. on group work in management education at HEC School of Management, in Paris, France.


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