Synygy Writing Sample
Please read the following scenarios carefully. Place your answers on the following page.
Email Message 1 (all candidates):
Consider the following scenario:
Today is the 16th of the month
Client's payroll date is the 21st of the month
Synygy's contract with the client guarantee 14114q168o s that we will meet their payroll date if National Sales data is delivered by the 15th of the month
If data is received by noon tomorrow, Synygy can still meet client's payroll date
If data is not received by noon tomorrow, client will be unable to issue paychecks until next month
Please write a short (5-6 sentences) email message to the client's project manager ("Jim Smith") informing him of the situation, and explaining the possible outcomes.
Estimated time required: 5 minutes
Email Message 2 (Associate candidates only):
Consider the following scenario:
Your client is seeking to increase the efficiency of the monthly processing cycle by improving communication among their IT, sales management, finance, and accounting departments
Your main contact has asked you to organize a meeting among selected individuals from each department
All invitees are extremely busy, and making time for this meeting will be difficult for them
The invitees have all previously worked with you and the Synygy team
The meeting will take place on Monday in conference room 5A
Please write a short (5-6 sentences) email to the group inviting them to attend this meeting.
Estimated time required: 5 minutes
Email Message 3 (Associate candidates only):
Consider the following scenario:
Synygy has just completed the first payroll cycle for a new client
The processing cycle was a difficult one, requiring extra effort by both Synygy and the client team
The process concluded successfully, and on time
Please write a short (5-6 sentences) email message to the client team thanking them for their extra effort, and "selling" Synygy's ongoing commitment to their success.
Estimated time required: 5 minutes
Email Message 1 :
Dear Mr. Smith ,
My name is Bogdan Campean, Project Manager for Synygy and through this email I want to let you know about the situation we are dealing with now. The National Sales data have not yet arrived and today is the 16th of the month, so because of that we are not able to guarantee that we will meet the payroll date as is stipulated in the contract. However, if we will receive the data by noon tomorrow we can still meet the payroll date. If we don't receive the data by noon tomorrow we will not be able to issue paychecks until next month. I hope this situation will be immediately solved and our cooperation in the future will be better to serve our common interests.
Best regards,
Bogdan Campean
Email Message 2 :
My dear fellow workers, I was asked by my client, your employer, to set up a meeting with the managers from IT, Sales Management, Finance and Accounting Departments. I want to discuss about how we can improve communication among this departments so we can increase the efficiency of the monthly processing cycle. I know all of you are very busy and that's why I scheduled the meeting for Monday in conference room 5A. I expect everyone we'll make time for this important meeting and be there. Thank you and have a nice day.
Bogdan Campean
Email Message 3 :
Deat X team,
It is my great pleasure, as Project Manager for Synygy, to congratulates you for the well done job and for your implication in completing this first payroll cycle. The success of this process is due to the extra effort by you and our team . As this first payroll cycle si now over we are increasing our efficiency for your incoming success. The Synygy team thanks you once again and we wish all of you a very nice holyday because you eran it.
Best regards,
Synygy team,
Bogdan Campean
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