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Neurological levels:
A lot of NLP work concerns personal change. And change usually involves
not just outward behaviour, but some other level 'below the surface'. It
involves our beliefs and values and 'parts' of us that we don't always 757l1115h
recognize. Our behaviour results from all these inner representations - at
many different levels. Unless change takes place within a person's mind,
change (or at least lasting change) will probably not occur. A
'meaningful life' tends to have congruence between these different levels
of thinking. We also term this 'alignment'. This means that each part of
the total person goes in the same direction. Inner misalignment can cause
inner conflict between different levels of the mind. Lasting personal
change requires an understanding of these different levels of the mind.
Neurological levels model:
Spirituality/Purpose
Identity
Beliefs and values
Capabilities
Behaviour
Environment
Each level organizes the information for the level below it. The rules for
changing something at one level differ from those for changing a lower
level. Changing something at a lower level can, but does not necessarily,
affect the upper levels. Changing something at the upper levels, however,
will always make a difference at the lower levels - rather like a
cascading waterfall in which the upper levels always flow down to the
lower levels. In the neurological levels model, if you change what you
believe, you will tend to change what you do. Conversely, a change in
behaviour will probably not last unless some belief or value (a higher
level) supports the new behaviour. Not surprisingly, research has shown
that confusing these neurological levels tends to create problems. By
understanding and identifying the levels and the way they affect us,
however, we can bring about change. To understand how these levels apply
in your own life, start at the lowest level - environment, and work your
way up to the higher levels.
Environment - Think for a moment of the world you live in - where you
operate, the things and people around you (at home, socially, when doing
sports and hobbies or at work).
Behaviour - Think of a specific behaviour that you excel at - for
example, listening, making lists or drawing up schedules.
Capability - What overall capability does this behaviour form a part of
For example, relating to people, organizing or planning.
Belief - What does it say about you? What must hold true for you to
have this capability? What do you believe about yourself. For example,
do you believe in the importance of people, the importance of health, or
the importance of personal development?
Identity - What statement might indicate your identity (who you 'are') -
for example, 'I'm a people person', or 'I'm a natural organizer'.
Spirituality - What symbol or metaphor represents your spiritual
connection or some higher ideal you espouse? Perhaps a dove, a deep
ocean or a secluded garden?
Applying the Neurological Levels Model
Following these examples, apply the model to a behaviour you excel at. To
further test the model, do the exercise again, choosing a different
behaviour. Note how each level feeds down into the next in a logical
hierarchy. For example, your belief about the importance of people feeds
down into your capability in relating to people. This capability in turn
feeds down into your listening skills. Conversely, your listening skills
support your 'people' capability and your beliefs about people. Imagine
what would happen in the case of a change at a high level (say belief or
identity) and also one at a lower level. Which would have the greater
effect on your life? Which change would last longest? Which change would
you find hardest to implement? You can use this model when addressing
problems or important issues needing decisions. Start by identifying the
level of the 'presented' problem - the one that first occurs to you. Then
think about its root or cause, also in terms of the levels. See if you
can trace the issue to each level and think about what it means in terms
of personal change.
To use a common example:
Environment: My desk is untidy.
Behaviour: I don't put things away.
Capability: I don't understand the filing system.
Belief: We need creativity rather than too much order.
Identity: I'm a disorganized person.
The 'problem' might present itself at any of these levels. For example,
you might identify an environmental issue, a skill weakness or a limiting
self-belief. In this case the lower-level, related problems appear as the
effects or results of your problem. In any event, the solution usually
lies at a higher level. You can change most minor behavioural issues one
or two levels up. In this case, we have omitted the spiritual category. A
major personal issue, on the other hand, would probably have its root at a
higher or 'super self' (spiritual) level. You can apply the model to all
forms of self-development, as well as to solving problems. It also helps
in understanding and communicating with others. Think about these problems
in terms of different levels. For instance, how might your behaviour
affect your environment? And how might your identity or self-image
affect your capabilities? This will help you get to the root of the
problem, and suggest at what level you need to make changes. Begin to
notice the use of levels!
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